Explain different approaches to managing change
Unilever can implement hybrid working using Kotter’s eight-step change model. The company must create a sense of urgency (Pollack and Pollack, 2015). Unilever’s leaders will explain why hybrid working is vital over remote. They should share data showing that full remote work...
Assess how people practices impact on organisational culture and behaviour
Employee selection builds Unilever’s organisational culture and employee behaviour. Unilever procedurally hires individuals with the right skills to respect its core values and ethos (Unilever, 2024; CIPD, 2016). The company seeks candidates demonstrating a commitment to its principles. These principles are sustainability,...
Explain theories and models which examine organisational culture and human behaviour
Charles Handy’s model of organisational culture connects an organisation’s cultural characteristics to its structural and leadership style. Handy defined four main culture types (Personnel Today, 2023). Key leaders control power culture while making decisions but risk authoritarianism. Role culture relies on formal...
Assess the scale of technology within organisations and how it impacts work
Unilever uses artificial intelligence (AI) in its business. This technology changes work methods across functions. A key area is HR and recruitment processes. Unilever uses AI-driven digital assessments to hire new graduates (Marr, 2018). This AI helps Unilever screen about 1.8 million...
Analyse external factors and trends impacting organisations to identify current organisational priorities.
High interest rates affect Unilever’s costs, pricing, and consumer behaviour. Central banks raised interest rates to fight inflation, increasing business borrowing costs (Prosci, 2024; Woods, 2023). This makes financing for Unilever’s new investments or refinanced debt more expensive. Higher interest rates limit...
Analyse connections between organisational strategy, products, services and customers
Unilever uses a consumerism organisational strategy. This means it commits to satisfying customer needs in its demand markets. The company’s strategy involves managing a portfolio of brands (Jenkins, 2023). This portfolio includes items from food to personal care. Unilever incorporates this approach...
Evaluate the advantages and disadvantages of different types of organisation structures including the reasons underpinning them
A divisional structure categorises a company into separate units. Each unit focuses on a specific product line, market, or region (Gillikin, 2019). A key advantage is the ability to respond to changes in market demands. Divisions respond quickly to market changes or...
Explain the benefits of effective onboarding
Onboarding process at the current company which is mainly carried out informally via filling of forms and simple health and safety briefs by the line managers is an area where there could be great potential. This non-systematic practice makes a poor contribution...
Assess suitable types of contractual arrangements dependent on specific workforce need
In order to carry out effective workforce resourcing within ImportantParcel, a strategic match of contractual arrangements in relation to operational variability is required with compliances to the UK employment law. The dynamic dynamics of the logistics requirements, especially on a peak season,...
Explain the impact of dysfunctional employee turnover
The concept of dysfunctional employee turnover can be understood as the intentional exit of workers in the workplace, either high-performance or strategically important workers to companies, and this occurs at a significant cost to service-centric firm, such as ImportantParcel. Exit of such...
