A Review of Emerging Developments to Inform Approaches to Employee Voice and Engagement.
- April 7, 2023
- Posted by: Harry King
- Category: CIPD Level 5
Engagement and employee voice are essential for any firm to succeed. They give workers the opportunity to express their thoughts, opinions, and concerns while also fostering a sense of responsibility and dedication to their jobs. Organizations must modify their approaches to employee voice and engagement as the business environment changes in order to remain competitive. I will discuss some of the recent changes that are influencing fresh methods of employee involvement and voice in this essay, along with several illustrations.
The emergence of digital technology is one of the biggest changes in this field. Digital tools like social networking, instant messaging, and online forums have made it simpler for workers to interact with one another and work together. New kinds of employee voice and involvement, like online employee communities and virtual employee networks, have emerged as a result of this (Song, Tian and Kwan, 2022). Companies like Google, for instance, have internal social networks like Google+ in place that enable staff members to express their thoughts and opinions in real-time and receive feedback and support from their peers. Additionally, organizations like Deloitte have created online employee communities where staff members from various locations may cooperate and exchange ideas.
The increased significance of employee well-being is another significant development. According to research, workers who feel supported and valued at work are more likely to be engaged and motivated. Organizations are now concentrating on fostering a healthy work environment, encouraging work-life balance, and offering chances for personal and professional growth to support employee well-being (Azevedo, Schlosser, and McPhee, 2021). This may entail providing training and development opportunities, mental health support services, and employee assistance initiatives. Companies like Patagonia, for instance, have put measures in place to encourage worker wellbeing, such as offering on-site daycare, flexible scheduling, and mental health support.
Employee voice and engagement have also been impacted by the development of remote work. Organizations must come up with innovative strategies to keep their remote workers engaged and connected. In order to support virtual team meetings and cooperation, this includes the use of technological tools like instant messaging and video conferencing (Nechanska, Hughes and Dundon, 2020). In order to make remote workers feel appreciated and included, businesses are also giving them access to tools and opportunities that are available to on-site workers, including as training and development programs (Nechanska, Hughes and Dundon, 2020). Companies like Buffer, for instance, have established a remote-first culture in which staff members are given the freedom to operate remotely and have access to the same tools and opportunities as onsite staff.
The greater emphasis on employee empowerment is another trend. Organizations are now empowering employees to take action and make decisions rather of just giving them a voice. This might include involving employees in decision-making processes, such as strategy development and problem-solving, and providing them with the autonomy and resources to drive change (Azevedo, Schlosser, and McPhee, 2021). By doing this, businesses may better their performance and spur innovation by utilizing the knowledge, abilities, and creativity of their staff. Companies like Zappos, for instance, have put in place a self-management system where employees are given the freedom to decide for themselves, define their own objectives, and manage their own time.
In conclusion, firms must modify their approaches to employee input and engagement to be competitive as the business landscape changes quickly. New strategies for employee voice and engagement are being influenced by recent changes including the rise of digital technology, the importance of employee well-being expanding, the trend toward remote work, and the greater focus on employee empowerment. Organizations may produce a more engaged, motivated, and effective workforce that fosters performance and creativity by embracing these advancements. Companies like Google, Deloitte, Patagonia, Buffer, and Zappos provide as examples of how businesses are responding to these changes and benefiting from a more engaged workforce.
Azevedo, M. C. D., Schlosser, F., and McPhee, D. (2021). Building organizational innovation through HRM, employee voice and engagement. Personnel Review, 50(2), 751-769.
Nechanska, E., Hughes, E., and Dundon, T. (2020). Towards an integration of employee voice and silence. Human Resource Management Review, 30(1), 100674.
Song, Y., Tian, Q. T., and Kwan, H. K. (2022). Servant leadership and employee voice: a moderated mediation. Journal of Managerial Psychology, 37(1), 1-14.